Last Updated: May 28, 2025

This Privacy Policy describes how Kharayoo Innovation ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website, use our services, or engage with our products.

1. Information We Collect

We collect several types of information from and about users of our website, including information:

• By which you may be personally identified, such as name, email address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
• About your internet connection, the equipment you use to access our website, and usage details;
• About your enrollment in courses, progress, and completion of educational content.

1.1 Information You Provide to Us

We collect information that you provide directly to us, such as when you:

• Create an account or register for our services
• Enroll in a course
• Complete forms or surveys
• Participate in discussion forums or other interactive features
• Communicate with us via email, chat, or other means
• Submit payment information

1.2 Information Collected Automatically

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website;
• Information about your computer and internet connection, including your IP address, operating system, and browser type;
• Information about how you interact with our course materials, including time spent on modules, quiz results, and completion rates.

2. How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information:

• To provide, maintain, and improve our services;
• To process and manage your account registration and course enrollments;
• To track your progress and issue certificates upon course completion;
• To respond to your comments, questions, and requests;
• To send you technical notices, updates, security alerts, and support and administrative messages;
• To communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;
• To personalize your experience and deliver content and product features relevant to your interests;
• To monitor and analyze trends, usage, and activities in connection with our services;
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property.

3. Sharing of Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates;
• To contractors, service providers, and other third parties we use to support our business;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;
• To fulfill the purpose for which you provide it;
• With your consent;
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our terms of use and other agreements;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kharayoo Innovation, our customers, or others.

4. Your Choices

You can make choices about how your data is used in the following ways:

• Account Information: You can review and change your personal information by logging into the website and visiting your account profile page.
• Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Children's Privacy

Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or through any of its features, register on the website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. Specifically, our website servers are located in the United States, and our group companies and third-party service providers operate around the world. This means that when we collect your personal information we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

9. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: [email protected]
Address: bagbajar-28,Kathmandu, Nepal
Phone: +977-9766459738